FAQs & Shipping Policy

At Whimsy Layers, every piece is crafted with care and shipped with the same attention to detail. Below is a simple, transparent overview of how we ship your items.

Materials

All materials we use in our items are PLA high- quality plastics or printed vinyl. If you have questions about the materials in a product, please contact us prior to purchasing.

Processing Time

All items are created in small batches. Please allow 2–4 business days for your order to be prepared before shipping. Custom or made‑to‑order pieces may require additional time.

Shipping Method

All U.S. orders ship via USPS Ground Advantage, a reliable and affordable option for lightweight packages.

Flat‑Rate Shipping

We offer a simple $7.50 flat rate for all orders under 1 lb shipped anywhere in the United States. For multiple items, please contact us for a rate before checking out

Free Shipping

Enjoy free U.S. shipping on orders over $100.

Multiple‑Item Orders

If you’re purchasing multiple items, please contact us first so we can provide an accurate combined shipping cost.

Tracking + Item Image Confirmation

Once your order ships, you’ll receive:

• A tracking number, and

• A photo of your exact item taken right before packaging, so you know precisely what’s on the way.

Packaging

Each piece is wrapped with care to ensure it arrives safely and beautifully.

No Returns or Exchanges

Due to the handcrafted and small‑batch nature of our items, all sales are final. If your order arrives damaged or incorrect, please contact us and we’ll make it right.

Lost or Delayed Packages

If your package is delayed or appears lost, reach out and we’ll help you navigate next steps with USPS.